Friends for Life Program

At Abbott, our first priority is you. That's why we extend our customers the opportunity to receive a life time warranty (1) on their meters. We call it the Friends for Life Program (2) and it is our commitment to help you manage your diabetes. Program benefits include:

 

  • Welcome Kit - Upon joining, you'll receive a diabetes care starter kit which includes information about diabetes, training materials and a log book to help you get the most from your new FreeStyle® or Precision® meter.
  • Lifetime Warranty - If you ever have a problem with your meter, just call our Customer Care team toll free at (888) 522-5226. If we can't resolve the issue, we'll send you a free replacement meter. You're covered for life! (1)
  • Free Lifetime Meter Upgrades - When we introduce a new meter in the future, you can trade in your old meter for a new one, on us. (1)
  • Special Offers - We will continue to offer special promotions and coupons only available to Friends for Life members.
  • Newsletters - Our experts will provide you with the best in diabetes management information.
Becoming a member is easy...
Just register your FreeStyle® or Precision® meter to
join the Friends for Life Program today
.
      

 

As always, with our 90-Day Money Back Guarantee, if you are not completely satisfied with your FreeStyle® or Precision® meter just call Customer Care at (888) 522-5226 and we'll happily refund your money.

 

(1) Lifetime warranty and free meter upgrades require enrollment in the Friends for Life Program and use of your meter for a minimum of three years. Choice of replacement meter will be at the discretion of Abbott.
(2) Abbott may modify or discontinue this program at any time without notice.

DOC08834-Rev-C 01/08

Comprehensive Customer Care

If you ever have a question about your meter, just call our expert team of Customer Care professionals toll-free.
 
Phone:
(888) 522-5226
Hours:
24 hours a day,
365 days a year

Insurance Helpline

Health insurance can be confusing. Call our reimbursement specialists to see what your health plan covers.

Phone:
(866) 246-COVERAGE or
(866) 246-2683

Hours:
Monday-Friday,
9:00a.m.-5:00 p.m.
coast to coast